My Education and Employment
Dissertation: SketchBoard: Conceptualizing Interactive Communication Media for the Design Review Process
Thesis: Anti-Whiplash Product: Reducing Whiplash Injuries in Car Accidents
Thesis: Automotive Facelift: Mid-Generational Update of Car’s Styling
Conduct user research using varied research techniques (e.g. usability studies, heuristic evaluations, contextual inquires, surveys, interviews, and field studies). Analyze research data, create result presentation, visualize statistical data, and deliver them to the design and product teams.
Taught course topics in human-computer interaction including theories and frameworks in human-computer interaction, usability and user experience evaluation methods, design thinking, information management, and emerging media design and development. Actively presented juried and peer-reviewed creative endeavors and published scholarly research in areas related to emerging media design and development, human-computer interaction, interaction design, and design thinking.
Conducted usability research both online and in the field, and provided recommendations for improvement, and acted as a repository of research-based usability knowledge. Worked with project business representative and team members to test business requirement using heuristic and qualitative methods, as well as working with other members of the team to test proposed designs. Liaised with other stakeholders in the company to facilitate knowledge transfer and continuously improve the products.
Lead various research projects within the area of human-computer interaction. Focused on conducting participatory design and ethnographic research to explore the role of informatics and new media in the lives of individuals from the most vulnerable sectors of society, including women and children immigrants.
Taught a number of studio and lecture courses at various levels in the program around industrial design and visual design thinking while introduced non-design students to user experience concepts. Also responsible for designing lecture materials, arranging talks, and course management.
Supported the wider research team to understand interactions and experiences with a product designed for the 3rd world. Informed the research team of improvements to be made, including the understanding of the users, and iterated the design process.
Worked on a number of projects ranging from police officer training and community education to designing media technologies and games for embracing diversity in the communities across Canada. Duties included game design and implementation, digital photography, and empirical research.
Served as a teaching assistant to various graduate courses, including Computer Modeling of the Environment, GIS for Environmental Design, and Project Management for Planners.
Conducted research on ways in which visitors to the special collections could meaningfully interact with information. Performed a number of qualitative research activities including participatory design, interviews, observations, focus groups, storyboarding, creating wireframes and designing interfaces for a large augmented interactive digital display exhibit.
UbiComp-ISWC ’20: Adjunct Proceedings of the 2020 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2020 ACM International Symposium on Wearable Computers September 2020 Pages 143–146 https://doi.org/10.1145/3410530.3414379
September 2020 Interactions, Volume 27, Issue 5 https://doi.org/10.1145/3416524
July 2020 Interactions, Volume 27, Issue 4 https://doi.org/10.1145/3407232
June 2019DIS ’19 Companion: Companion Publication of the 2019 on Designing Interactive Systems Conference 2019 Companion https://doi.org/10.1145/3301019.3323912
October 2018UbiComp ’18: Proceedings of the 2018 ACM International Joint Conference and 2018 International Symposium on Pervasive and Ubiquitous Computing and Wearable Computers https://doi.org/10.1145/3267305.3267564
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