Design Review Process: Can New Technology Improve the Art of Participatory Communication?
Urban planners play an important role, communicate plans with developers on behalf of the city and its inhabitants. They also function as shepherds for a developer’s development application, communicating with civic technicians, who ensure adherence to bylaws, civic committees, and the public. As a communication proxy between all these different stakeholders, urban planners often find themselves at the center of miscommunications, often due to assumptions and discussions made over paper-based sketches. This study employs interviews and observations with twelve urban planners from a major Canadian city to investigate the communication challenges around technical activities of the design review process, also to explore tools and technologies that are used within the design review process. Thus, the goal of this study is to arrive at a set of design recommendations to create a mobile, interactive communication medium that can potentially support the participatory communication and technical activities of the design review process.
Vishkaie, R. S., and Levy, R. M. (2014). Design Review Process: Can New Technology Improve the Art of Participatory Communication?. International Journal of E-Planning Research, 3(4), 23-39.